Last updated:

Contact us

Submit your enquiries or feedback online, call us or make an appointment.

Try our online services below, and you may be able to find the answers you need.

You can also browse our popular topic pages:

Contact details

Online

Use our online feedback form to send us your enquiries and feedback.

If you wish to call or visit us

We recommend making a callback or walk-in appointment at your preferred timing, as you may have to wait 15 to 30 minutes or more during our peak periods.

Book an appointment

In view of the COVID-19 situation, services at MOE Customer Service Centre (CSC) will be strictly by appointment only to ensure the safety and well-being of our customers, staff and community. No walk-ins are allowed. Please book your appointment 2 days in advance of your intended visit.

Customers visiting the MOE CSC will be required to observe safe distancing and safe management measures. You must wear a mask at all times and register your visits via SafeEntry.

Please reschedule your visit to MOE CSC if you or your accompanying person:

  • Are currently on Stay Home Notice (SHN) or Quarantine Order (QO).
  • Have any fever or flu-like symptoms.
  • Had close contact with a confirmed COVID-19 case in the past 14 days, except for COVID-19 frontliner workers or individuals who have recovered within 3 months of their first positive PCR COVID-19 test.

We thank you for your cooperation in ensuring a safe environment for all.

Phone

6872 2220

 

Operating hours

Monday to Friday: 8.30am to 5.30pm

(Closed on weekends and public holidays)

Note: Peak periods to avoid:

  • 11.00am to 2.00pm daily
  • Mondays
  • The day after a public holiday

Location

Customer Service Centre

1 North Buona Vista Drive

MOE Building, Podium Block

Singapore 138675

Purchase of Statement of Results (SOR) for lost certificates is no longer available at MOE CSC. Alternatively, you may:

  • Retrieve past year's GCE examination results via SkillsPassport at MySkillsFuture portal and view it on OpenCerts at no cost.
  • Email the completed application form to us, and we will arrange to send you a physical copy of your SOR via postal mail at $10 per copy.

Operating hours

Monday to Friday: 8:30am to 5:30pm

(Closed on weekends and public holidays.)