Try our online services below, and you may be able to find the answers you need.
- Website search
- AskJamie chatbot
- Other self-help tools to check for financial assistance eligibility, MOE Kindergarten or Primary 1 registration eligibility, etc.
- Check balance for Post-Secondary Education Account (PSEA) and Edusave Account by calling 6260 0777 (24-hour hotline)
- Check or pay school fees
- Retrieve lost certificates for GCE N-Level, O-Level and A-Level
- Register as private candidate for GCE N-Level, O-Level and A-Level examinations
- Tuition grant matters
You can also browse our popular topic pages:
- Financial matters
- Primary 1 (P1) registration
- Secondary 1( S1) posting
- Admissions to Post-Secondary Education Institutions (PSEIs)
Use our online feedback form to send us your enquiries and feedback.
If you wish to call or visit us
We recommend making a callback or walk-in appointment at your preferred timing, as you may have to wait 15 to 30 minutes or more during our peak periods.Book an appointment
In view of the COVID-19 situation, services at MOE Customer Service Centre (CSC) will be strictly by appointment only to ensure the safety and well-being of our customers, staff and community. No walk-ins are allowed. Please book your appointment 2 days in advance of your intended visit.
Customers visiting the MOE CSC will be required to observe safe distancing and safe management measures. You must wear a mask at all times and register your visits via SafeEntry.
Please reschedule your visit to MOE CSC if you or your accompanying person:
- Are currently on Stay Home Notice (SHN) or Quarantine Order (QO).
- Have any fever or flu-like symptoms.
- Had close contact with a confirmed COVID-19 case in the past 14 days, except for COVID-19 frontliner workers or individuals who have recovered within 3 months of their first positive PCR COVID-19 test.
We thank you for your cooperation in ensuring a safe environment for all.
Monday to Friday: 8.30am to 5.30pm
(Closed on weekends and public holidays)
- 11.00am to 2.00pm daily
- The day after a public holiday
Customer Service Centre
1 North Buona Vista Drive
MOE Building, Podium Block
Monday to Friday: 8:30am to 5:30pm
(Closed on weekends and public holidays.)